ElevenCreativeElevenAgentsElevenAPIResourcesEnterprisePricing
ElevenCreative
ElevenAgents
ElevenAPI
Resources
Enterprise
Pricing
Sign upSign up
ElevenCreativeElevenAgentsElevenAPIResourcesEnterprisePricing
ElevenCreative
Introduction
Where Agencies Deploy AI First
Global Impact, Local Delivery
Get Started
About ElevenLabs
ElevenAgents
ElevenAPI
Resources
Enterprise
Pricing
Accessibility & Inclusion: In-language, omnichannel agents resolve resident issues instantly.
Efficiency & Productivity: Automate high-volume contacts and reduce handoffs across service workflows.
Trust & Engagement: Improve access to policy-aligned communications from public leaders.
Sign upSign up
Transforming public service access with AI
On this page
Introduction
Where Agencies Deploy AI First
Global Impact, Local Delivery
Get Started
About ElevenLabs
At ElevenLabs, our mission is to reimagine human-technology interactions, making information and services universally accessible in any language and any voice. We’ve seen extraordinary adoption of our voice and agent technologies across enterprises, creators, and developers worldwide. Today, we’re bringing that same innovation to the public sector.
Danylo Tsvok, Ukraine's minister of AI, sharing more about their agentic government initiatives at our London ElevenLabs Summit in Feb 2026:
We believe some of the most meaningful impacts of AI will be felt in how governments and citizens communicate - especially at the first moment of contact, where access, clarity, and responsiveness matter most.
That’s why we are proud to officially launch ElevenLabs for Government - a dedicated initiative to help public sector organizations deliver accessible, always-on services across voice and digital channels.
ElevenLabs for Government provides a vertically integrated suite of tools designed to improve:
Accessibility & Inclusion: In-language, omnichannel agents resolve resident issues instantly.
Efficiency & Productivity: Automate high-volume contacts and reduce handoffs across service workflows.
Trust & Engagement: Improve access to policy-aligned communications from public leaders.
For too long, citizens calling government departments for benefits, healthcare appointments, or general information have been met with rigid automated menus, long waits, or unanswered calls.
ElevenLabs for Government is designed to change this. With public-sector-grade security, compliance, and governance, our voice and chat agents engage citizens in natural conversations across voice and chat - available 24/7, in multiple languages, and capable of understanding intent with empathy and clarity. Beyond information retrieval, our agents provide a human-like front door that improves access, reduces frustration, and increases satisfaction with government services.
Where Agencies Deploy AI First
We are seeing government bodies leverage ElevenLabs for a number of high-impact use cases, including:
Instant Answers for Residents (FAQs + Status Checks)Resolve high-volume, repetitive inquiries fast: hours/locations, required documents, basic policy questions, and simple status checks - across voice and digital channels, in-language, 24/7.
Guided Service Journeys (Benefits/Permits/Tax Completion)Walk residents through multi-step processes like benefits, permits, and tax workflows end-to-end: eligibility screening, plain-language instructions, form/application guidance, document collection, appointment booking, and handoff to staff only when needed - with full context.
Crisis Response Operations (Hotlines + Outbound Communications)Stand up rapid incident hotlines and outbound campaigns: capture structured reports, triage urgent needs, route cases to the right teams, and push consistent updates across channels to stabilize demand and accelerate coordination.
Trusted Messengers & Digital TwinsGovernment leaders and spokespeople can record messages once and have them delivered instantly in dozens of languages - preserving voice, tone, and authority.
Mati Staniszewski, ElevenLabs’ CEO, demoing a fictional government workflow, at our London ElevenLabs Summit in Feb 2026:
We’re already working with the Government of Ukraine and Czech Republic, in addition to U.S. local governments like the City of Midland on initiatives like these.
Global Impact, Local Delivery
ElevenCreativeText to SpeechSpeech to TextVoice ChangerText to Sound EffectsVoice CloningVoice IsolatorAI Music GeneratorStudioVoice DesignAI Voice GeneratorAI Image GeneratorAI Video Generator
Implementing AI in the public sector requires close collaboration between agencies and private sector partners. At ElevenLabs, our Forward Deployed Engineering team embeds closely with your organization to ensure the smooth, safe, and timely implementation of agents.
Text to Speech
Speech to Text
Voice Changer
Text to Sound Effects
Voice Cloning
Voice Isolator
AI Music Generator
Studio
Voice Design
AI Voice Generator
AI Image Generator
AI Video Generator
ElevenAgentsVoice AgentsConversational AIIntegrationsTelecommunicationsFinancial ServicesHealthcareTechnologyRetail & E-commerceCustomer SupportChatbots
The power of our technology is already being demonstrated around the world:
Voice Agents
Conversational AI
Integrations
Telecommunications
Financial Services
Healthcare
Technology
Retail & E-commerce
Customer Support
Chatbots
ElevenAPIAPI ReferenceAgents APIDubbing APIText to Speech APISpeech to Text APISound Effects APIMusic APIAPI Key
Strategic Digital Public Service Innovation in UkraineIn Ukraine, ElevenLabs powers the voice layer of a senior official digital twin and the collaboration continues to power public services across different channels, scaling trusted public communication nationwide and enabling hundreds of thousands of natural interactions.
API Reference
Agents API
Dubbing API
Text to Speech API
Speech to Text API
Sound Effects API
Music API
API Key
ResourcesBlogIconic MarketplaceImpact ProgramStartup GrantsHelp CenterWebinarsDocsEnterpriseTrust CenterIndia
National-Scale Citizen Support in Czech RepublicIn the Czech Republic, ElevenLabs supports national benefits and employment hotlines with AI agents that handle ~5,000 calls per day. These agents independently resolve ~85% of calls, while dramatically increasing answer rates from ~60% to near-universal coverage.
Blog
Iconic Marketplace
Impact Program
Startup Grants
Help Center
Webinars
Docs
Trust Center
India
SocialsXX - DevelopersLinkedInGitHubYouTubeYouTube - DevelopersDiscordTikTokInstagramFacebookReddit
Hyper-Local Government Service Delivery in Midland, TexasIn Midland, Texas, ElevenLabs is replacing voicemail and deep IVR trees with a voice-first civic concierge. The agent handles overflow through “Jacky,” ensuring residents receive immediate responses rather than being dropped mid-call. This deployment is projected to reduce missed calls by an estimated 7,000 per month, expanding support across English and Spanish, with more languages planned.
X
X - Developers
GitHub
YouTube
YouTube - Developers
Discord
TikTok
CompanyAboutCareersSafetyBrand & Press KitEU Digital Services Act (DSA)ElevenLabs SummitTermsPrivacyModern Slavery PolicyCCPA NoticeEU-US DPF PolicyAI TransparencyCookie Settings
Get Started
About
Careers
Safety
Brand & Press Kit
EU Digital Services Act (DSA)
ElevenLabs Summit
Terms
Privacy
Modern Slavery Policy
CCPA Notice
EU-US DPF Policy
AI Transparency
Cookie Settings
.webp)
