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Rakuten operates one of the world’s largest digital ecosystems across e-commerce, fintech, and mobile services. Shipping fast without sacrificing reliability is critical.
Teams use OpenAI Codex to support incident response, code review, and development workflows. The agent works inside monitoring systems and CI/CD pipelines to diagnose issues, review changes against internal standards, and advance projects from partial specifications.
The result is faster recovery and faster shipping. Rakuten reports up to a 50% reduction in mean time to recovery, and projects that once took a quarter can now ship in weeks.
As Codex handles more generation, engineers focus on clearer specifications and rigorous verification. The shift helps teams move quickly while keeping safety built into every release.
Learn more: https://openai.com/index/rakuten/
