Gradient Labs is giving every bank customer an AI account manager, with CSAT up to 98% and over 50% resolution on day one.
In banking support, even simple issues like a declined payment can trigger multiple teams, handoffs, and delays.
Gradient Labs replaces that with a single agent that handles the full workflow. Identity checks, card actions, and follow-ups happen in one continuous conversation.
Read their full story here: https://lnkd.in/emSndtkx
