Copilot VIDEO 20 November 2024

Using Microsoft 365 Copilot in Customer Service: Work with Dynamics 365

Arielle Lupo, Support Engineer at Microsoft, demonstrates how Microsoft 365 Copilot integrates seamlessly with CRM solutions like Dynamics 365. Learn more about Microsoft 365 Copilot at https://msft.it/6057WRF1R. Find more scenarios by f...

Blocked by cookie preference

YouTube is ready to load

YouTube is only loaded after you allow optional external media. Before that, this player stays hidden.

YouTube

Arielle Lupo, Support Engineer at Microsoft, demonstrates how Microsoft 365 Copilot integrates seamlessly with CRM solutions like Dynamics 365. Learn more about Microsoft 365 Copi...

Arielle Lupo, Support Engineer at Microsoft, demonstrates how Microsoft 365 Copilot integrates seamlessly with CRM solutions like Dynamics 365.

Learn more about Microsoft 365 Copilot at https://msft.it/6057WRF1R.

Find more scenarios by function and industry at https://msft.it/6058WRF1r.

#microsoft #microsoft365

More videos from Copilot

All videos
Managing your Calendar with Copilot
Copilot
8 May 2026

Managing your Calendar with Copilot

Open video →
How to Instantly Find Important Emails in Outlook
Copilot
8 May 2026

How to Instantly Find Important Emails in Outlook

Open video →
Microsoft 365 Copilot
Copilot
7 May 2026

Microsoft 365 Copilot

Open video →
How to Make a Custom Coloring Book | Microsoft 365
Copilot
6 May 2026

How to Make a Custom Coloring Book | Microsoft 365

Open video →

Gemini komt eraan

Cookies and external media

The Next Input keeps optional media off until you say yes.

We use the site with necessary technical storage only, and block external media such as YouTube videos by default. If you allow external media, those services can place their own cookies and receive technical data such as your IP address.

Always on

Core site functions, security, and anonymous visit tracking. No IP address is stored in readable form — we use a daily rotating hash. The tni_visitor cookie remembers your article reactions so you can only vote once per article.

Optional

External embeds such as YouTube videos and other third-party players. These services may place their own cookies and receive your IP address.