In this series, we will highlight how organizations are solving common problems with Microsoft Teams and how those solutions evolve over time. This first video features a simple solution for harnessing knowledge management, low code/no-code options for finding the right info at the right time and wrangling multiple apps, all the way to creating a self-service support model that comes to you.
Get started with Microsoft Teams: https://msft.it/6000TUx3y
Intro: 0:00 Scenario 1: 4:37 – Pin your Knowledge Base to Teams - Ernst and Young Scenario 2: 6:56 – Turn your Knowledge Base into a Bot - Dentsu Scenario 3: 14:21 – Turn your Bot into a Personal Assistant - Vale South America Scenario 4: 17:26 - Turn your Personal Assistant into a Coach - UNSW Summary: 22:24
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