Claude VIDEO 27 March 2025

How Intercom is redefining customer support with Claude

Intercom's AI assistant Fin, powered by Claude, hit 8-figures in its first year. Hear from Fergal Reid, VP of AI at Intercom, on how AI is changing customer service, why Fin is integral to their business, and why they chose to partner wit...

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Intercom's AI assistant Fin, powered by Claude, hit 8-figures in its first year. Hear from Fergal Reid, VP of AI at Intercom, on how AI is changing customer service, why Fin is i...

Intercom's AI assistant Fin, powered by Claude, hit 8-figures in its first year.

Hear from Fergal Reid, VP of AI at Intercom, on how AI is changing customer service, why Fin is integral to their business, and why they chose to partner with Anthropic.

Read more: https://anthropic.com/customers/intercom

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